Units of Competency
A comprehensive breakdown of the 24 units (17 Core, 7 Elective) comprising CPP51122.
CCore Units
Prepare for professional practice in real estate
This unit covers the preparation required for professional practice in real estate including understanding legislative requirements, ethical standards, and professional conduct expected of real estate practitioners.
Access and interpret ethical practice in real estate
Covers the identification and application of ethical practices in real estate including conflict of interest, disclosure obligations, and maintaining professional integrity.
Access and interpret legislation in real estate
Focuses on accessing, interpreting, and applying legislation relevant to real estate transactions including property law, consumer protection, and agency regulations.
Establish and manage agency client relationships
Covers establishing client relationships including identifying client needs, providing advice, negotiating agreements, and managing ongoing agency relationships.
Market property
Focuses on property marketing including developing marketing strategies, preparing marketing materials, identifying target markets, and managing marketing campaigns.
Inspect and report on property
Covers conducting property inspections, assessing property condition and features, and preparing inspection reports for sales, leasing, and management purposes.
Identify legal and ethical requirements of property sales
Focuses on the legal and ethical requirements specific to property sales including contracts, disclosures, representations, and settlement processes.
Prepare property for sale
Covers preparing properties for sale including assessing presentation needs, coordinating improvements, staging, and creating compelling property presentations.
Negotiate and complete property sales
Focuses on negotiation strategies, handling offers, managing the sales process, and completing property sale transactions through to settlement.
Appraise property
Covers property appraisal methods including comparative market analysis, property valuation factors, and preparing appraisal reports for clients.
List property for lease
Focuses on listing properties for lease including assessing rental markets, determining rental rates, preparing lease documentation, and marketing rental properties.
Negotiate and manage lease agreements
Covers negotiating lease terms, managing lease agreements, handling lease renewals, variations, and terminations for residential and commercial properties.
Manage tenancy
Focuses on tenancy management including tenant relations, property maintenance coordination, rent collection, and handling tenancy issues and disputes.
Manage trust accounts
Covers trust account management including receipting and recording trust money, maintaining trust records, reconciling accounts, and compliance with trust accounting requirements.
Manage agency and consumer risk
Focuses on identifying, assessing, and managing risks in real estate agency operations including professional indemnity, consumer protection, and operational risks.
Manage complaints and disputes
Covers handling complaints and disputes including receiving complaints, investigation procedures, resolution strategies, and escalation processes.
Manage human resources in real estate
Focuses on HR management in real estate including recruitment, training, performance management, and maintaining a compliant and effective workforce.
EElective Units
Manage complex property transactions
Covers managing complex property transactions including development sales, commercial transactions, and specialised property deals requiring additional expertise.
Manage retail and commercial property
Focuses on retail and commercial property management including lease structures, tenant mix, outgoings, and commercial property performance.
Manage commercial property finances
Covers financial management of commercial properties including budgeting, outgoings recovery, rental reviews, and financial reporting.
Establish and build property management business
Focuses on establishing and growing a property management business including systems, processes, team development, and business growth strategies.
Manage buyer and seller relationships in auction processes
Covers auction processes including vendor advocacy, buyer representation, auction coordination, and managing auction transactions.
Manage finances for new business ventures
Covers financial management for new business ventures including budgeting, cash flow, financial planning, and financial risk assessment.
Establish innovative work environments
Focuses on establishing and maintaining innovative work environments including culture, processes, and continuous improvement in real estate agencies.